Don’t Forget:
- To provide us with your complete shipping address (no PO Boxes please).
- List item number, description and quantity for each item.
- Note any special instructions (e.g. personalization, shipping details, etc.)
- Indicate your daytime phone number in case we have any questions.
- Include your payment or payment information with your order.
Shipping Info:
All orders are shipped via regular service UPS or FedEx and cannot be delivered to a PO Box. Shipping costs will be added to all orders. For expedited service please contact customer service. International shipments are available with preparation of all custom papers at no charge.
Delivery:
In-stock items are generally shipped within 24 hours. Same day shipment is available at no additional charge. For special handling or events please contact customer service.
Quantities:
In some cases, large orders for a single item may qualify for a quantity discount. For large quantities call customer service to inquire stock availability.
Prices/Sales Tax:
All prices are U.S. dollars and are F.O.B. Michigan City, Indiana. Indiana residents add 7% sales tax. Michigan residents add 6% sales tax. All other states and local taxes, if applicable, are the responsibility of the end user. Prices are subject to change without notice.
Method of Payment:
We accept VISA, MasterCard, Discover or American Express. Provide 16-digit card number, the name as it appears on the card and expiration date.
Returns/Exchanges:
All custom branded goods may only returned for manufacturers defects. Any issues must be reported to St. Andrews products within 5 days of receipt. Custom branded goods may not be exchanged for sizing issues. Hard good items that are ordered from stock may be returned by ordering entity within 5 days of receipt. Goods must be returned in same condition they were sent. Goods can also be returned for defect if reported within 5 days of receipt.
Artwork:
We can accept any kind of art file you send us but we prefer PDF, EPS or JPEG.